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Delivery & collection

Last updated: 17 October 2026

UK delivery

UK tracked delivery costs £20 per order, including postage and packing, in addition to the artwork price. The delivery charge is shown in your basket and at checkout. Royal Mail is normally used; a suitable tracked service may be used where an artwork needs different handling.

Artwork is normally dispatched within 3–5 working days after payment has cleared. Estimated UK transit time is 1–3 working days after dispatch, so please allow 4–8 working days in total after cleared payment. Working days are Monday to Friday, excluding UK bank holidays. These are estimates, not guaranteed arrival dates; remote destinations and service disruption can take longer. If you need an artwork for a particular date, contact me so I can check what is possible. If there is a delay, I will contact you about the arrangements. Delivery will be within 30 days of the contract being made unless we agree another period.

Collection

You can choose collection by arrangement at no charge in the basket or checkout. Contact me with your order number to arrange a convenient collection appointment. Please wait until the appointment is agreed before travelling. The normal cancellation rights for an online purchase still apply when you choose collection.

Packaging and framing

Artwork is usually supplied unframed and unmounted unless a different arrangement has been agreed. Check the individual description for what is included. Contact me to discuss framing or mounting requests; any additional cost will be agreed with you.

Packaging is selected to suit the artwork and protect it in transit. Not every artwork can be rolled or sent in a tube. If dimensions or other details you need are missing from a listing, please ask before buying.

Outside the UK

Online checkout currently offers UK delivery and collection. For an overseas destination, contact me to ask whether delivery can be arranged. Any available service, delivery charge, estimated timing and relevant import charges will be explained and agreed before you commit to an order. A missing overseas delivery rate does not mean free delivery.

Delivery problems

If your artwork is late, missing or arrives damaged, email ktwright29@gmail.com with your order number. Photos of damage and packaging can help if available. I will work with you to resolve the issue; you do not need to pursue the carrier yourself. Your statutory rights are unaffected.